Your Private Experts.
A website maintenance service plan provides business customers with a CMSManged team of website experts to manage the daily, weekly and/or monthly tasks of keeping your online website fresh, current, fully updated, troubleshoot any issues, perform website customization, upgrades and install new features.
We can help with anything from how-to questions to server troubleshooting, website customization to upgrades and installs. We’ll get you taken care of, quickly, professionally and with a service-first attitude.
Monthly Maintenance Plans
|Plugin and theme version tracking||Yes||Yes||Yes||Yes|
|Upgrade CMS, plugins and website within||3 days||2 days||1 day||12 hours|
|Monthly support hours (15 minutes billing)||4||4||6||10|
|Monthly website customizations (up to 2 hrs each)||—||2||5||10|
|Scheduled developer hours||—||1||4||16|
|Urgent-issue response time||—||8 hours||6 hours||3 hours|
|Priority phone number and email address||—||Yes||Yes||Yes|
|Plugin and template recommendations||Yes||Yes||Yes||Yes|
|Mirror site for testing modifications/upgrades||—||Yes||Yes||Yes|
|Fully monitored and managed backups every||24 hours||24 hours||6 hours||6 hours|
Contact Us to Sign-up
While we strive to answer every question and solve every problem that comes our way, there are times that will require research before we can provide accurate answers. Technical limitations with a particular server host and/or plugin may prevent us from making some requested changes.
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